Reaching customer service is impossible, so I ask there

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Post on August 12,2017 13:50#1
Order 32712008 Hello, I cannot use the boxes because the mounting posts are not in accordance with the module. You can see on the picture that the holes and mouting points do not match. The problem was already mentioned by one Customer at least. One bag corner was cut and the screws escaped. Best regards.
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Post on August 14,2017 01:50#2
I received your mail offering refund. I agree with the proposal. Waiting for refund, thank you for your support.
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Post on August 17,2017 00:56#3
Dear JiFi1,
We had arranged to refund you the amount, the amount will be shown in your account about 7-14 days, so please don't worry about this, Hope for your kind understanding.  For any further information or assistance please feel free to contact us. We will do our best to help you. http://www.banggood.com/Contact-Us_hi111
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