Order #254654 meaning of "contact customer"

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Post on January 31,2013 11:18#1

I made payment on 30th jan and im eagerly waiting till its shipped. I read the order status as: payment confirmed, then ready to process, and finally "contact customer" what does this mean? Is there any problem with the order?

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Post on January 31,2013 22:46#2
Dear ruwan,because you sent an email that request us to send the order to your shipping address instead of your paypal address,we want to verify the shipping address with you again.We have replied to your email.Looking forward to your quick response.Thank you very much for your kind understanding.
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Post on January 31,2013 23:28#3
Aaw thanks, i read the mail and forwarded the confirmed shipping address. Please ship it soon
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Post on February 01,2013 22:54#4
Dear ruwan,we have changed the shipping address according to your mail and the order was sent out on 2 Jan.The tracking number will be updated in your account very soon.Thank you very much for your patience!
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Post on April 07,2014 04:48#5
I made payment on 30th.now it is not shipped yet.why?order no:1785890
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Post on April 08,2014 04:19#6
Dear enesergin,your order#1785890 will send out within 24 hours.If it doesn't ship at that time,please kindly contact with me again.Best regards.
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Post on April 09,2014 00:01#7
thank you for shipped
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Post on April 10,2014 20:36#8

Dear enesergin


Your are welcome!


your order has been shipped on 2014/4/9 11:44:38 with tracking number: RC546231295CN.


you can track it at this link:

Http://www.17track.net/IndexEn.html


7-25 days to your country normally


Best regards

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Post on April 28,2014 04:41#9

I made an order #1939486

I also left a commentary while ordering about shipping package. Now in order status I see "contact customer" but I didn't receive any e-mail (also checked my spam folder).

Can you provide any information about this?

Thank you!

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Post on April 28,2014 21:28#10
Dear matej1410

Sorry for your inconvenience.

SKU117260 in your order is out of stock at the moment,which will restock about 3-6 days.

Could you wait more days?

Waiting for your earlier reply.

Best regards
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