STILL waiting

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Post on July 06,2017 19:56#1
10pcs 1/8 Inch Shank 3.175mm Ball Nose End Mill Cutters 2 Flute Carbide CNC End Mill Order No:29322215
I'm still waiting for this order to arrive. It has been 5 weeks and I was told it would be 2-3 weeks

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Post on July 07,2017 04:27#2
Dear noelone,  we apologize for this inconvenience. Would you like to check your postal box? You could also contact your local post office with your full name and this number SYBPL03017353, to make sure that the package was not held by them by mistake. Hope for your kind understanding.  For any further information or assistance please feel free to contact us. We will do our best to help you. http://www.banggood.com/Contact-Us_hi111

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Post on July 07,2017 13:31#3
Canada Post says they are unable to track the package, since the tracking number you gave me is NOT a Canada Post tracking number. They suggest waiting ANOTHER week in the hopes the package will arrive. Either way, I am disappointed.  I have spent $30 for end mill bits while waiting for my package of Bits from BG to arrive. I can't run my carver without the bits and I assumed your timeline was correct. I have placed another order, this time with purchasing both insurance and a tracking number. I hope the order I placed today arrives in a more timely fashion.
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Post on July 11,2017 05:58#4
Dear ,thanks for your order. According to our past experience of many orders, it is normal that the tracking information might not be updated in time during transit process. But please don't worry about that, most customers could receive their orders finally within the expected delivery date or several days delay. Would you like to wait a few days until the expected arrival date? Hope it will arrive soon and for any further assistance do not hesitate to contact us. http://www.banggood.com/Contact-Us_hi111

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Post on July 14,2017 11:15#5
I have now received an order that was shIpped on JULY 5 but still NOT received my order from May 31. This is becoming ridiculous. I WANT MY BITS.
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Post on July 14,2017 22:09#6
Dear noelone,Thanks for you contacting us and so sorry for the inconvenience caused,as you didn't receive the item for a long time, we can arrange to resend  parcel to you, but the item 1086846 was sold out currently,  you can choose to get the refund, but if you had received the original item in the future or many days later, you should make the price difference to us or choose to return the item to us, is it acceptable for you?Looking forward to your kind reply.Have a nice day.For any further information or assistance please feel free to contact us. We will do our best to help you.http://www.banggood.com/Contact-Us_hi111
 
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Post on July 16,2017 13:58#7
Resend the package. I WANT those bits.
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Post on July 16,2017 21:47#8
Quote: noelone Post on July 16,2017 13:58 Resend the package. I WANT those bits.

Dear noelone, i feel so sorry that the item: product ID: 1086846 of your order was sold out currently, would you like to accept resend the item product ID: 1091439 and refund the item product ID: 1086846? Looking forward to your kind reply, Hope for your kind understanding.  For any further information or assistance please feel free to contact us. We will do our best to help you. http://www.banggood.com/Contact-Us_hi111

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Post on July 17,2017 09:31#9

Hello Jerrica,

Then change my order to TWO  of the type you do have in stock Product ID: 1091439 and ship them. Let me know and I will pay the difference. 
This is very frustrating for me, since I have used your service before and liked my results. 

George Thomson

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Post on July 17,2017 21:58#10
Dear noelone, we had arranged to resend the item in two Product ID: 1091439 via air parcel register with OA number A00006170718004F, it will take about 7-20 business days, hope you can receive the item soon, have a nice day, For any further information or assistance please feel free to contact us. We will do our best to help you. http://www.banggood.com/Contact-Us_hi111

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