My product is stopped does not update

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Post on May 19,2017 15:07#1
My product is stopped does not update .... Last Event - 2017-04-26 17:21 SWITZERLAND, Received in export unit .... what is happening?.....Order No. 27497855
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Post on June 15,2017 02:47#2
Dear dedestell, we deeply apologize for the inconvenience. For your order,  we have arranged to refund you on 25th 5, 2017. Refund within one business day, but bank processing may take 7-14 natural days to show in your account.
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