Dear Carloto,so sorry for this inconvenience. All of our product will be strictly tested before shipping.
Since we cannot solve this problem face-to-face, but we may need some photos or a video to figure out the problem. After that we will offer you a good solution.So,if you are not sure what problem of your item, could you please bring the item to the repair store to check out the problem? And then you could send an email with some photos or video to our public mailbox : firstname.lastname@example.org , our staff will follow your case as soon as possible.We appreciate your cooperation and understanding.Thanks.
If you have any further questions, please feel free to contact us: http://www.banggood.com/Contact-Us_hi111
I have the same problem. .The scooter suddenly turn off when I was braking.
I press de power button but the scooter not power on. The led of power supply change the color. I think the battery is correctly but the scooter doesn´t turn on.
Orden Numbers: 24519528
Hello from China,
I have the same problem but I bought my Mi Scooter directly by Xiaomi, thats why I called the Xiaomi support.
They told me that the circuit board is broken (seems like I am not the first with this problem) and they will send someone to replace it.
I will tell you guys more after they fixed it .
Dear all, sorry for the inconvenience.If you need to return your parcel, we will allow our return policy to serve for you.http://www.banggood.com/Return-Policy_hl104
For convenience and in order to avoid wasting time on return days.Normally, we will suggest you to send us a photo or video to confirm what problems.Or you could ask your repair shop to check the problem for you first.We always feel strongly that our customers' satisfaction is our top priority.Therefore, if you have any problem,please feel free to let us know, we will make up for some of inconvenience you have suffered.If you have any further questions, please feel free to contact us: http://www.banggood.com/Contact-Us_hi111