I saw your fitting chart and thought "Finally, a hat that will fit me" But then I read all the feedback comments and saw a very large number of people complained about the size. You told some of them you would talk to the manufacturer, but obviously you didn't because people still complained.
I also noticed your warning about the hats could be smaller or larger because of being hand measured. The allowance of up to 1 inch means your hats could be far too small for the average Large size Westerner.
You say the hat is made for Asians, but obviously BangGood forgets about the thousands of Westerners they have as customers, why does BangGood prefer to ignore us Westerners and cater solely to Asians, it is rather insulting to know we aren't important enough as customers to have some hats made for us as well.
I won't order my two hats now, because when I do order I like to think perhaps I can actually use what I buy. Unless you can guarantee your hats will definitely fit A 60cm head, I'm afraid I can't consider buying and being further insulted when you offer me a 10% voucher on another hat.
Please BangGood, cater to those customers who have larger heads than Asians, we need the extra room to allow for our extra brain size. Our six foot 6inch 110kg bodies would look rather silly with tiny heads wouldn't they.
A Westerner when he discovers a BangGood Hat doesn't fit.